Cisco DX80 - Holding and Resuming Calls

14
D1510401 User Guide
Cisco Collaborate Desk DX80
Produced: April 2014, All contents © 2014
Cisco Systems, Inc. All rights reserved.
EFT Draft 1—Cisco Condential—Do Not Distribute
You can hold and resume calls. This
can be used to call someone while a
call already is active.
When you put a call on hold, the
Hold icon appears on the right in the
call information area. With a shared
line, when another phone places a
call on hold, the phone displays the
Remote Hold icon.
If the Hold Reversion feature is
enabled for your phone, a call that
you put on hold reverts to ringing
after a certain time. The reverting
call remains on hold until you
resume it or until Hold Reversion
times out. Your phone indicates the
presence of a reverting call by the
following actions:
•
Alerts you at intervals with a single
ring (or ash or beep, depending
on your phone line setting).
•
Briey displays a Hold Reversion
message in the status bar at the
bottom of the phone screen.
•
Displays the animated Hold
Reversion icon next to the caller ID
for the held call.
About Hold and Resume
Common Call Tasks
Hold and Resume
In a call, tap Hold as outlined.
Your screen will now look as shown, and music will
normally be played while the call remains on hold. To
resume the call, tap Resume, as outlined.