Physically access the unit.1.
2. Use the hardware Reset button to reset the unit to its factory
default settings. Refer to “Resetting the unit to factory defaults”
(page 138) for more information.
9.4. The wireless link is poor or non-existent in Bridge
mode
If the unit is set to Bridge mode, and is showing any or all of the following
symptoms:
• There is no wireless link
• The link LED on the device enclosure shows constant red
• The wireless link is constantly below 60% signal strength
Check the following points to improve the wireless link strength:
1. Antenna alignment: The antennas belonging to both units
forming part of the affected link must face each other as directly
as possible.
2. Line-of-sight: The antennas belonging to both units forming part
of the affected link must have clear line-of-sight (in other words,
there must be no physical obstructions between the two
antennas).
3. Power: Verify that both units forming part of the affected link are
receiving enough power from their Ethernet connections or PoE
injectors.
4. Frequency value and channel width: Both units forming part of
the affected link must be set to the same frequency value, and to
the same channel width.
9.5. I purchased a Cisco device, but it is not shown inFM
Racer
The Cisco device you have purchased may not yet be added to your
Cisco Partners account. Try manually adding the device using theunit
serial number and mesh identity (ID) number, as shown in the CiscoFM
Racer user's manual (section: Adding Cisco devices to your FMRacer
portfolio).
9.6. I cannot connect my Cisco device to the FM Racer
interface
If your Cisco device refuses to connect to FM Racer, or you cannot
switch the device to Online mode using the onboard Configurator
interface, check the following points:
• Was the Ethernet cable disconnected from the computer or the
device after the device acquired the IP address leased by the
Troubleshooting
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