8-9
Cisco SCE8000 Installation and Configuration Guide, Rel 3.1.7
OL-16478-03
Chapter 8 Troubleshooting
Troubleshooting Overview
.
Figure 8-4 Troubleshooting the Management Subsystem
Symptom Diagnostic Action Possible Cause Possible Solution
Management link down:
• Mng LINK LED not lit
• CLI command show
interface
GigabitEthernet 1/1
• ping to management
interface fails
RJ 45 connector is not
connected to the platform or
to the network.
Reconnect the cable to the
GBE port and to network.
Cable is broken. Check / Replace the cable.
Management link up:
• Mng LINK LED is lit
• ping to management
interface fails
CLI commands
• show ip route
• show ip
default-gateway
One of the following
configurations may be wrong:
• IP address / subnet mask
• IP default gateway
See Initial Setup Parameters,
page 5-2
Refer to "IP Configuration"
in the Cisco SCE8000
Software Configuration
Guide.
CLI command
show access-lists
An ACL may be assigned that
denies entry.
See Initial Setup Parameters,
page 5-2
Refer to "Access Control
Lists" in the Cisco SCE8000
Software Configuration
Guide.
• Telnet connection cannot
be established
• Mng LINK LED is not lit
(link is down)
• CLI command show
interface
GigabitEthernet 1/1
Management interface IP
address or subnet mask is
incorrect.
Check / reconfigure
management port IP address
and subnet mask
• Telnet connection cannot
be established
• Mng LINK LED is lit
(link is up)
CLI command: show telnet
status
Telnet server is disabled. Enable Telnet server: service
telnetd
CLI command: show telnet
sessions
Too many Telnet connections
(up to five concurrent
sessions are supported via
Telnet ).
Close one or more of the open
Telnet sessions.
CLI command: s how ip
default-gateway
Default gateway is incorrect
(when the host used as client
is not in the same network as
the SCE Platform).
Check / reconfigure default
gateway. See Initial Setup
Parameters, page 5-2
Refer to "IP Configuration"
in the Cisco SCE8000
Software Configuration
Guide.
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