For customers in AL, FL, GA, KS, SC, TN
MGCP.U.1304.O
13
Performing an Unattended (Blind) Transfer
Cisco SPA504G, SPA509G:
1. During the active call, press the bxfer softkey.
NOTE:
the bxfer soft key only appears when that functionality is an option; i.e. it does not immediately
or automatically display on the screen.
2. Enter the number to which you want to transfer the call and press dial. The call is transferred with no
further action required on your part.
Call Park (for Business Groups with Call Park Support)
To park a call, press one of the Call Park keys on the phone, corresponding to a particular Call Park Orbit.
A light will flash next to the key on all of the phones in the Business Group next to key to indicate that a
call is parked in that orbit. While parked, the caller will hear Music On Hold if configured or silence. To pick
up the parked call, press the Call Park key corresponding to the orbit in which the call is parked. The light
indicating the parked call will be turned o on all other Business Group users’ phones.
Redialing
To redial the last number called, press the redial softkey twice.
To redial another number:
Press the redial softkey and select the desired number.
1. (Optional) Press edit to select a number and modify it (for example, to add an area code).
2. When you’re done, press ok. Lift the handset or press dial to automatically dial the selected number.
Viewing and Returning Missed Calls
The LCD screen on your IP phone notifies you if a call came in that was unanswered.
To return a missed call:
• If the LCD screen shows a missed call, press the lcr softkey to return the last missed call. Press the miss
softkey to view a list of missed calls, select a call, and press dial (you may have to edit and add 9 or 1+ to
complete, see NOTE below).
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