Cisco SPA504 User Manual

For customers in AL, FL, GA, KS, SC, TN
MGCP.U.1304.O
3
Getting Started
This guide provides an overview of your Matrix phone service and basic information about your Cisco
SPA504 or SPA509 IP Phone.
CommPortal
Matrix Service includes a powerful online tool call CommPortal. CommPortal can be accessed at:
https://commportal.wowway.biz. The login is your 10 digit Matrix phone number and password. NOTE –
Your initial password is provided in your Hosted Matrix Quick Reference Guide, or by asking your System
Administrator. CommPortal provides direct access to your voicemail messages.
A helpful resource is the Matrix CommPortal Guide located at www.wowforbusiness.com under the
product support section.
Please change your CommPortal Password to protect your account.
Support
Matrix is a fully supported phone service. You can find support via:
Our website: www.wowforbusiness.com
Phone: 1-877-566-5649

Cisco SPA504 Specifications

General

Lines Supported	4
Network Protocols	SIP, SPCP
Display	128 x 64 monochrome LCD
Ethernet Ports	2 (10/100 Mbps)
Power over Ethernet	Yes
Audio Codecs	G.711, G.729a, G.722
Speakerphone	Yes
Headset Port	Yes, 2.5 mm