For customers in AL, FL, GA, KS, SC, TN
MGCP.U.1304.O
3
Getting Started
This guide provides an overview of your Matrix phone service and basic information about your Cisco
SPA504 or SPA509 IP Phone.
CommPortal
Matrix Service includes a powerful online tool call CommPortal. CommPortal can be accessed at:
https://commportal.wowway.biz. The login is your 10 digit Matrix phone number and password. NOTE –
Your initial password is provided in your Hosted Matrix Quick Reference Guide, or by asking your System
Administrator. CommPortal provides direct access to your voicemail messages.
A helpful resource is the
Matrix
CommPortal Guide located at www.wowforbusiness.com under the
product support section.
Please change your CommPortal Password to protect your account.
Support
Matrix is a fully supported phone service. You can find support via:
Our website: www.wowforbusiness.com
Phone: 1-877-566-5649
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