Cisco Unified Communications Manager Administration also provides several service parameters that
you can use to configure various telephony functions. For more information on accessing and configuring
service parameters, see the Cisco Unified Communications Manager Administration Guide.
Note
For more information on the functions of a service, select the name of the parameter or the question mark
help button in the Service Parameter Configuration window.
Note
Table 14: Telephony Features for the Cisco Unified IP Phone
DescriptionFeature
Allows users to speed dial a phone number by entering an assigned index code (1-99) on the
phone keypad.
You can use Abbreviated Dialing while on-hook or
off-hook.
Note
Users assign index codes from the Self Care Portal.
See:
• Cisco Unified Communications Manager Administration Guide, “Cisco Unified IP Phone
Configuration”
• Cisco Unified Communications Manager System Guide, “Cisco Unified IP Phone”
Abbreviated Dialing
Ensures that the phone correctly handles situations where there are insufficient resources for
the video portion of a call. When the phone receives internal messages that indicate a lack of
network resources, the phone automatically changes the video resolution.
No configuration required.
Adaptive Bandwidth Management
(SIP only)
Allows an agent to create and update a prerecorded greeting that plays at the beginning of a
call, such as a customer call, before the agent begins the conversation with the caller. The
agent can prerecord a single greeting or multiple ones as needed.
See Enable Agent Greeting, on page 123
Agent Greeting
Allows users to pick up a call on any line in their call pickup group, regardless of how the
call was routed to the phone.
See the Cisco Unified Communications Manager Features and Services Guide, “Call Pickup
Configuration” chapter.
Any Call Pickup
Lets the end user press only one button to direct-park a call. This requires you to configure a
BLF Directed Call Park button. Then, when the user presses an idle BLF Directed Call Park
feature button for an active call, the active call is immediately parked at the Dpark slot
associated with the Directed Call Park feature button.
See the Cisco Unified Communications Manager Features and Services Guide, “Configuring
Directed Call Park” section.
Assisted Directed Call Park (SIP
only)
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP
and SIP)
87
Telephony Features