DescriptionFeature
Allows users to redirect a call that is ringing on another phone within their pickup group to
their phone.
You can configure an audio or visual alert for the primary line on the phone. This alert notifies
the users that a call is ringing in their pickup group.
See the Cisco Unified Communications Manager Features and Services Guide, “Call Pickup”
chapter.
Call Pickup
Allows a supervisor to record an active call. The user might hear a recording audible alert
tone during a call when it is being recorded.
When a call is secured, the security status of the call is displayed as a lock icon on Cisco
Unified IP Phones. The connected parties might also hear an audible alert tone that indicates
the call is secured and is being recorded.
When an active call is being monitored or recorded, you can receive or place intercom
calls; however, if you place an intercom call, the active call will be put on hold, which
causes the recording session to terminate and the monitoring session to suspend. To
resume the monitoring session, the party whose call is being monitored must resume
the call.
Note
See the Cisco Unified Communications Manager Features and Services Guide, “Monitoring
and Recording” chapter.
Call Recording
Indicates (and allows users to answer) an incoming call that rings while on another call.
Incoming call information appears on the phone display.
The Cisco Unified IP Phone 8941 and 8945 supports three calls per line. Cisco Unified
Communications Manager sets the Maximum Number of Calls (MNC) per line to 3 and Busy
Trigger (BT) per line to 2 which is configurable. When there is no call on the line, the user
can make or receive a new call. When there is one call on the line, the user can make a
consultation call (Transfer or Conference) and receive another call. When there are two calls
on the line, then the user can make only a consultation call.
See Cisco Unified Communications Manager System Guide, “Understanding Directory
Numbers” chapter.
Call Waiting
Caller identification such as a phone number, name, or other descriptive text appear on the
phone display.
See:
• Cisco Unified Communications Manager Administration Guide, “Cisco Unified IP Phone
Configuration”
• Cisco Unified Communications Manager System Guide, “Understanding Route Plans”
• Cisco Unified Communications Manager Features and Services Guide, “Call Display
Restrictions”
• Cisco Unified Communications Manager Administration Guide, “Directory Number
Configuration”
Caller ID
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP
and SIP)
91
Telephony Features
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