Cisco Unified IP Phones do not support feature control policy configuration settings. The following table lists
the features, softkeys that can be configured on a softkey template, and identifies whether it is supported on
the Cisco Unified IP Phones.
Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but
unsupported softkeys do not display on the phone.
Note
Table 16: Configurable Softkeys
NotesSupported as a
softkey on Cisco
Unified IP Phone 8941
and 8945
Configurable softkeys in
the Softkey Template
configuration
Feature
—
YesAnswer (Answer)Answer
—
YesCall Back (CallBack)Call Back
Phone displays Fwd ALL or Fwd Off.YesForward All (cfwdAll)Call Forward All
—
YesCall Park (Park)Call Park
—
YesPick Up (Pickup)Call Pickup
Configure cBarge as a programmable
line button or as a softkey.
YesConference Barge
(cBarge)
cBarge
Conference is a dedicated button.
Only exists on video call.
YesConference (Confrn)Conference
Phone displays Detail.YesConference List
(ConfList)
Conference List
Phone displays Divert.YesImmediate Divert
(iDivert)
Divert
Configure Do Not Disturb as a
programmable line button or as a
softkey.
YesToggle Do Not Disturb
(DND)
Do Not Disturb
Phone displays Cancel if the call is not
answered.
YesEnd Call (EndCall)End Call
—
YesGroup Pick UP
(GPickUp)
Group Pickup
Hold is a dedicated button.NoHold (Hold)Hold
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0
(SCCP and SIP)
118
Set Up Softkey Template