•
7 - Debugging
Contact Cisco TAC for more information and assistance.
Procedure
Step 1
In the Cisco Unified Communications Manager Administration, select one of the following windows:
•
Device > Device settings > Common Phone Profile
•
System > Enterprise Phone Configuration
•
Device > Phone
Step 2
Set the following parameters:
•
Log Profile - values: Preset (default), Default, Telephony
•
Remote Log - values: Disable (default), Enable
•
IPv6 Log Server or Log Server - IP address (IPv4 or IPv6 address)
When the Log Server cannot be reached, the phone stops sending debug messages.Note
•
The
format
for
the
IPv4
Log
Server
address
is
address:<port>@@base=<0-7>;pfs=<0-1>
•
The
format
for
the
IPv6
Log
Server
address
is
[address]:<port>@@base=<0-7>;pfs=<0-1>
•
Where:
◦
the IPv4 address is separated with dot (.)
◦
the IPv6 address is separated with colon (:)
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP
and SIP)
185
Troubleshooting Procedures
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