Troubleshooting
If you have a problem with your watch, check the table below.
Symptoms Remedies Page
The hands do not work properly
The second hand moves only
once every 2 seconds.
Charge the battery.
7
All hands stop moving.
Push in the crown to position
0.
23
Charge the battery.
6
The digital displays seem unusual
All indication on the displays
are turned off as you take the
watch out of the case.
The power saving function is
activated. Cancel the function.
10
The measurement indicator
( ) has not disappeared.
Stop the measurement of the
chronograph.
30
Symptoms Remedies Page
Others
The alarm tone does not
sound.
Activate the alarm.
29
Confirm and correct the alarm
setting.
26
The movement or indication is
not normal.
Reset the watch.
If the watch still does not work
properly, contact the Citizen Service
Center or the store where you
purchased your watch.
36
The watch does not work
properly even if you have
tried the remedies stated in
“Troubleshooting” (pages 34
and 35).
The watch does not move even
if the battery is fully charged.
(→ page 8)
Contact the Citizen Service Center
or the store where you purchased
your watch.
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