You can program your phone so that when you
press on the phone or on the SOS
pendant, the phone calls your designated helpers
and plays your prerecorded SOS message. You
can designate up to ve helpers.
How SOS messaging works
• The phone dials the rst helper in your list. If the
helper picks up and presses any numeric key,
the phone stops calling and the helper can be
heard on your speakerphone.
• If a helper does not pick up after 30 seconds,
the phone continues to call through the list until
a helper picks up. The phone goes through the
list twice before it stops calling.
• If a helper’s voicemail system or answering
machine picks up, the phone does not leave a
message: it simply moves on to the next helper
in the list.
Prepare your SOS helpers
Before you set up your SOS system, it is important
to discuss this procedure with potential helpers.
Helpers must use touch-tone telephones (versus
rotary dial phones).
While we suggest that you tell the helper what to
do in your prerecorded message, you can also give
helpers a copy of the following procedure:
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