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Troubleshooting
Problem Possible Cause - Solution
The Wireless LAN/Bluetooth
modules cannot be detected.
The modules are off as the computer is in Airplane Mode. Check the LED indicator and/or
function key indicator to see if it is in Airplane Mode (see Table 3 on page 10). Use the Fn + F11
key combination to toggle Airplane Mode on/off (see Table 5 on page 11).
The PC Camera module
cannot be detected.
The module is off. Press the Fn + F10 key combination in order to enable the module (see Table 5
on page 11). Run the camera application to view the camera picture.
The captured video files from
the PC Camera are taking up
too much disk space.
Note that capturing high resolution video files requires a substantial amount of disk space for each
file.
Note that the Windows system requires a minimum of 16GB (32bit) or 20GB (64bit) of free space
on the C: drive system partition. It is recommended that you save the capture video file to a
location other than the C:drive, limit the file size of the captured video or reduce video resolution.
The computer is off (or in
Sleep Mode) but powered by
the AC/DC adapter plugged in
to a working outlet or powered
by the battery with a capacity
level above 20%. I have
plugged a device into the
powered USB port in order to
charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power button combination.
This function may not work with certain external USB compliant devices (check your device’s
documentation). If this is the case, power the computer on and connect the external USB
device in order to charge it.
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