Troubleshooting
7 - 12 Problems and Possible Solutions
7
The Wireless LAN/Bluetooth modules
cannot be configured.
The driver(s) for the module(s) have not been installed. Make sure you have
installed the driver for the appropriate module (see the instructions for the
appropriate module in “Wireless LAN Module” on page 6 - 29 and/or
“Bluetooth & WLAN Combo Module” on page 6 - 38).
A file cannot be copied to/from a
connected Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device’s documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.
No sound can be heard through an HDMI
connected display.
You have not configured the HDMI audio output. See “Audio Setup for HDMI”
on page C - 5.
Audio Volume is too low when listening
through headphones.
You have set the Speaker Configuration to 5.1 or 7.1 Speaker. It is
recommended that you set the Speaker Configuration to Stereo (not to 5.1 or
7.1 Speaker) when listening through headphones in order to maximize audio
quality. See “Audio Features” on page 2 - 4.
Problem Possible Cause - Solution
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