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12 Troubleshooting
Trouble with possible reasons and solution
z After turning on the power switch, the instrument is not powered on:
1. Make sure you have connected the instrument to its AC adaptor with the proper
AC supply.
2. Make sure the power connector is firmly connected to the power outlet.
z
No sound when playing the instrument
1. Check the volume settings of the tone generator and speaker system
2. Check the MIDI connection and the audio cable
3. Check Master Volume fader
4. Check Channel Volume knobs
5. Check Channel Expression Knobs
6. Check the attack time of the filter
7. Make sure you have the right settings in you music software
8. Check the MIDI route settings
9. Check the Controller Pedal position
z
Continuous long sound:
1. Check Sustain pedal (Damper pedal)
2. Check the release time of the filter
3. Use All notes off or Reset
z
Improper voice
Tone generator not set properly, please Initialize or Reset.
z
Wrong pitch
1. Check the transpose or octave settings.
2. Pitch bend message not returned to default, please reset.
3. Check the scale or temperament settings.
z
Tempo knob does not work
1. Check the MIDI filter and enable the MIDI clock message.
2. Make sure your sequencer software supports this function with the right settings
(Refer to the Sync section of your software manual)
z
Some functions do not work
It is possible that your tone generator or music software does not support those
functions
z
You hear two sounds when playing one key
Please disable the ZONE mode.
z Cannot select voice
Read the data list of your tone generator for voice select detail, and properly set the
tone BANK MSB and LSB
z
The motorized faders do not move automatically
Check the fader’s settings and song data.
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