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Remote Access
System Environment Requirements
Web Plugin Download and Installation
For IE/Chrome/Firefox users:
1. Launch Explorer on your PC and enter the DVR static
IP address or DDNS domain name (Host Name) you
have set on the DVR in the URL box. The first time
you run the web client, the system will install the
web client plugin. Click download to download the
plugin and install to your computer. See Figure BP.
Figure BP
2. After installing the plug-in, close & relaunch
your browser and repeat step 1 to open the
login page. Input your user name and password
to login to the web client. See Figure BQ.
Figure BQ
Note: If you use Google Chrome, please use Version
V41 or below. If you use V42 to V44, you need
to enable NPAPI plugins. Please enter chrome://
flags/#enable-npapi on URL bar to find and enable
NPAPI. The system does not support V45 or above.
For Mac/Safari users:
1. Launch Safari on your Mac and enter the DVR static
IP address or DDNS domain name (Host Name)
that you have set on the DVR in the URL box.
Figure BR
2. Download the plug-in “SurveillanceClient.
dmg,” locate the downloaded file and
double click it. See Figure BS.
Figure BS
3. Click on Continue then Install. Enter user name
and password for Mac computer, click on Install
Software, then Close to finish installation.
Figure BT
4. Close Safari and repeat Step 1 to
open the Web Client login page.
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