DX-80 INSTALLATION AND MAINTENANCE MANUAL
P7290 IMM 3-20
WAITING MSG. - This is the message that callers hear after their call has been processed. (E.g., “Your call
is being transferred.”)
INVALID MSG. - This is the message that callers hear when they have dialed a number that is not defined in
the DX-80 system directory. (E.g., “We’re sorry that is not a valid extension on our system.”)
BUSY MSG. - This is the message that callers hear when they have dialed an extension number that is
busy. (E.g., “We’re sorry, that extension is currently busy. To wait for this extension, dial “#” or dial another
extension now.”)
NO_ANS MSG. - This is the message that callers hear when the extension they entered does not answer
the call. Another extension request may be made at this time. (E.g., “Your party does not answer, please
enter another extension number or dial 0 for the system attendant.”)
BYE MSG. - This is the message that callers hear when the DX-80 system is about to disconnect them. This
occurs when the caller dials nothing after a Busy Message or No Answer Message has been played.
INQUIRY MSG. - This is a special message that can provide callers with information without ever having to
be handled by a live person. (E.g., directions to the office... “From SR101, take the Via deVentura exit -
West, 2 blocks to Hayden - North to 14645 N. Hayden Road”)
TEMP MSG. - This is a message that can be used to announce periodic planned or planned events. (E.g.,
“Our offices are closed in observance of the holiday.”)
Setup:
• Enter Attendant Administration from any digital speakerphone.
• Press !#0.
• Enter the Tenant Group (1,2, or 3) for which settings will be made.
• Press [save ].
• Enter the Attendant Password for the selected Tenant Group. The default password is 9999.
• Press [show ]. The display shows "SVC MODE CHANGE.”
• Press [next ]. The display shows “AUTO_A MESSAGE.”
• Press [show ]. The display shows “1.DAY GREETING.” This is the greeting that callers will hear when they
are answered by the DX-80 Automated Attendant and the system is in the “DAY” mode of operation. (Notice
that the button LED is lit during the Automated Attendant setup session. This indicates that the
speakerphone microphone will be active during the record portions of setup. Alternatively, the handset may
be used for recording.)
• To record this greeting, press [show]. The display will show “RECORD TIME :xx” (where “xx” is the current
time allotted to this message).
• To change the total length allotted to this message, press [chg].
Ø Enter the new time in seconds (00-99) then press [save].
• Press [play] to hear the current contents of this greeting/message.
The display shows “AUTO_ATT NO. :1” indicating that you will hear the recorded greeting for the first
port. (Keep in mind there are four ports. Each recorded simultaneously during the “record” operation.
You may use the [chg] function to playback each individual port to test each for proper operation.
• Press [record ] to begin recording this greeting. Once [record] has been pressed, the record
operation is immediately begun. (Note: The length of the message/greeting to be recorded cannot
exceed the allotted time length for this greeting/message.)
Ø Press [stop ] to end the recording of this message. (Note: If the Record Time is exceeded, the
record operation will end automatically.)
• Press the Hold button to return to the previous level of setup. (“1.DAY GREETING”)
• To skip to the next greeting/message, press [next]. The display will show “2.ALT GREETING”
• Use the conventions described for “1.DAY GREETING” to playback and record all greeting/messages.
• When finished with setup of the automated attendant, press or hang up the handset to end the setup
session.
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