C–2 359782-002 Service Reference Guide, dx2000 uT
POST Error Messages
Primary Master/Slave
Hard Disk Error
Primary Master/Slave
hard drive could not be
initialized by the BIOS.
Reseat the device data and power
cables.
Replace the device data cable.
Replace the device.
Replace the system board.
Secondary Master/
Slave Hard Disk Error
Secondary Master/Slave
hard drive could not be
initialized by the BIOS.
Reseat the device data and power
cables.
Replace the device data cable.
Replace the device.
Replace the system board.
Primary Master/Slave
Drive — ATAPI
Incompatible
Device configured as a
Primary/ Master/Slave
failed an ATAPI
compatibility test.
Replace the device.
Replace the system board.
Secondary Master/
Slave Drive — ATAPI
Incompatible
Device configured as a
Secondary/ Master/
Slave failed an ATAPI
compatibility test.
Replace the device.
Replace the system board.
S.M.A.R.T. Capable
but Command Failed.
S.M.A.R.T. Command
Failed
BIOS unable to send a
S.M.A.R.T. message to
the device.
Backup the data on the hard drive.
Replace the hard drive.
S.M.A.R.T. Status Bad,
Backup and replace.
S.M.A.R.T. Capable
and Status Bad.
S.M.A.R.T. capable hard
drive detects an imminent
failure.
Backup the data on the hard drive, then
replace the hard drive.
DMA-1 Error
DMA-2 Error
Error when initializing
secondary DMA
controller.
Reconnect the cables on the peripheral
device.
Replace the data cable.
Replace the device.
Replace the system board.
DMA Controller Error POST error while trying
to initialize the DMA
controller.
Reconnect the cables on the peripheral
device.
Replace the data cable.
Replace the device.
Replace the system board.
Checking
NVRAM...Update
Failed
BIOS could not write to
the NVRAM block.
Change system board jumper on JP2 to
pins 2-3 (Unlock), then flash the system
BIOS. Reset the jumper to pins 1-2
(Lock).
Replace the system board.
POST Error Messages
Screen Message Probable Cause Recommended Action
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