Service Reference Guide, dx2000 uT 359782-002 D–11
Troubleshooting Without Diagnostics
Clicking noise coming from 
inside a CRT monitor.
Electronic relays have 
been activated inside 
the monitor.
None. It is normal for some 
monitors to make a clicking noise 
when turned on and off, when 
going in and out of standby mode, 
and when changing resolutions.
High pitched noise coming 
from inside a flat panel 
monitor.
Brightness and/or 
contrast settings are too 
high.
Lower brightness and/or contrast 
settings.
Fuzzy focus; streaking, 
ghosting, or shadowing 
effects; horizontal scrolling 
lines; faint vertical bars; or 
unable to center the picture 
on the screen.
 
(flat panel monitors using 
an analog VGA input 
connection only)
Flat panel monitor’s 
internal digital 
conversion circuits may 
be unable to correctly 
interpret the output 
synchronization of the 
graphics card.
1. Select the monitor’s Auto-
Adjustment option in the 
monitor’s on-screen display 
menu.
2. Manually synchronize the Clock 
and Clock Phase on-screen 
display functions. Download 
SoftPaq SP20930 or SP22333, 
depending on the monitor, to 
assist with the synchronization.
Certain typed symbols do 
not appear correct.
The font you are using 
does not support that 
particular symbol.
Use the Character Map to locate the 
and select the appropriate symbol. 
Click Start > All Programs > 
Accessories > System Tools > 
Character Map. You can copy 
the symbol from the Character Map 
into a document.
Solving Display Problems (Continued)
Problem Cause Solution