Service Reference Guide, dx2000 uT 359782-002 D–13
Troubleshooting Without Diagnostics
Noise or no sound comes 
out of the speakers or 
headphones.
1. If using digital speakers that 
have a stereo jack and want the 
system to auto-switch to digital, 
use a stereo-to-mono adapter 
to
 properly engage the auto-
sense feature or use the 
multimedia device properties 
to
 manually switch the audio 
signal from analog to digital.
2. If the headphones have a mono 
jack, use the multimedia device 
properties to switch the system 
to analog out.
✎
If you set digital as the Output Mode, the internal speaker and external analog 
speakers will no longer output audio until you switch back to an auto-sense or 
 
analog mode. 
 
If you set analog as the Output Mode, external digital speakers will not function 
until you change the output mode back to an auto-sense or digital mode.
 
Sound cuts in and out. Processor resources are 
being used by other 
open applications.
Shut down all open processor-
intensive applications.
Computer appears to be 
locked up while recording 
audio.
The hard disk may be 
full.
1. Before recording, make sure 
there is enough free space on 
the hard disk. 
2. Try recording the audio file in a 
compressed format.
Solving Audio Problems (Continued)
Problem Cause Solution