Service Reference Guide, dx2000 uT 359782-002 D–25
Troubleshooting Without Diagnostics
Internet takes too long to 
download Web sites.
Modem is not set up 
properly.
Verify that the correct modem speed 
and COM port are selected.
For Windows XP
1. Select Start > Control 
Panel.
2. Double-click System.
3. Click the Hardware tab.
4. In the Device Manager area, 
click the Device Manager 
button.
5. Double-click Ports (COM & 
LPT).
6. Right-click the COM port your 
modem uses, then click 
Properties.
7. U n d e r   Device status, verify 
that the modem is working 
properly.
8. Under Device usage, verify 
the modem is enabled.
9. If there are further problems, 
click the Troubleshoot button 
and follow the on-screen 
instructions.
Solving Internet Access Problems (Continued)
Problem Cause Solution