Compaq Presario Series - Hard Drive

United States
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Maintenance and Service Guide
Compaq Presario EZ2000 Series Computers
MSG index Product Description Troubleshooting Illustrated Parts Catalog
Home Removal & Replacement Jumper & Switch Information Specifications
Clearing CMOS
Power-On Self
Test (POST)
Configuration
Diagnostic error
codes
Troubleshooting
without
diagnostics
TROUBLESHOOTING
Troubleshooting Without Diagnostics (continued)
Hard drive
Problem Probable cause(s) Possible solution
Hard drive error
occurs.
Hard disk has bad
sectors or has failed.
Run Computer Setup.
Reformat the hard disk.
Drive not found.
Cable could be
loose.
Check cable connections.
Disk transaction
problem.
Either the directory
structure is bad or
there is a problem
with a file.
From the desktop click on the Start menu. Choose
Program
arrow.gif
(900
bytes)
Accessories
arrow.gif
(900
bytes)
System Tools
arrow.gif
(900
bytes)
Scandisk to check for problems. If problems exist,
run Scandisk and checkmark the "Automatically fix
errors" box at the bottom to correct the problems.
If a large number of lost allocation units is found,
click on the Start menu. Choose Program
arrow.gif
(900
bytes)
Accessories
arrow.gif
(900
bytes)
System Tools
arrow.gif
(900
bytes)
Disk Defragmenter.
Nonsystem disk
message.
The system is trying
to start from a
diskette that is not
bootable.
Remove the diskette from the diskette drive.