Compaq Presario Series User Manual

United States
COMPAQ
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Maintenance and Service Guide
Compaq Presario EZ2000 Series Computers
MSG index Product Description Troubleshooting Illustrated Parts Catalog
Home Removal & Replacement Jumper & Switch Information Specifications
Clearing CMOS
Power-On Self
Test (POST)
Configuration
Diagnostic error
codes
Troubleshooting
without
diagnostics
TROUBLESHOOTING
Diagnostic Error Codes
Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities
program. These error codes help identify possibly defective subassemblies.
Tables listed on this page give possible error codes, descriptions of each error condition, and actions
required to resolve the error condition.
IMPORTANT: Retest the system after completing each step. If the problem has
been resolved, do not proceed with the remaining steps.
For assistance in the removal and replacement of a particular subassembly, see Removal and
Replacement Procedures.
100-xx
Processor
1100-xx
Serial
3300-xx
CD or DVD Drive
200-xx
Memory
1200-xx
Modem
3300-xx
CD-RW Drive
300-xx
Keyboard
1700-xx
Hard drive
8600-xx
Pointing device
interface

Compaq Presario Series Specifications

General

Processor	AMD Athlon or Intel Pentium 4
Graphics	Varies by model (Integrated or dedicated graphics card)
Audio	Integrated audio
Ports	USB, serial, parallel, audio in/out, VGA
Optical Drive	CD-RW