Service manual OEB/OES/OGB/OGS
KD / 31.03.2009 5_00d_Fehlersuchliste_h_En.doc
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5. Troubleshooting list and error messages - Electronics
The last 10 error messages are stored in the service programme r38. In this service programme you
can query the error messages with date and time (by pressing Mr. C) and delete them in the service
programme d01. With the easy touch controls, to query the last error messages you must switch to the
settings screen see chapter 3.6
For the various software versions of the easy touch controls the error messages are shown using ID
numbers see error messages in table.
easy
touch
OEB OES OGB OGS
Error
message
Error description
Possible cause or remedy
5.1 Error messages
E00.0 No error
• Previous error no longer exists e.g. not enough
water or excessive temperature (the actual error
can be queried in the logbook)
E01.0 Not enough water in
steam generator
(water level could
not be reached
within 3 minutes)
• Tap closed
• Soft water connection not connected to water
supply
• Dirt filter in the solenoid valve or in the mains water
connection dirty
• Water level sensor calcified (insulated) or defective
• Through the use of non-original CONVOTHERM
cleaners, foaming in the steam generator and
insulating film on double level sensor
• Filling gap in the steam generator is closed by
calcium deposits
• Water conductance too low through softening
• Solenoid valve Y3 faulty
• Injection nozzle in non-return device blocked
• Steam generator calcified
• Contact problems between steam generator and
housing (earth connection)
• Contact problems between water level sensor and
terminal strip X15 of the control module
E01.1 Level reached too
slowly
• Filling time of steam generator too long;
Possible cause: Water supply not completely open
or supply blocked
E01.0
ID=33
Not enough water
(water pressure
below 0.5 bar 3
seconds after valve
switched through)
• Tap closed
• Solenoid valve Y4 faulty
• Pressure switch S1 defective
• Dirt filter in the solenoid valve or in the mains water
connection dirty
• T-piece for pressure switch / manometer or
injection nozzle in water supply blocked / dirty
Clean with needle
• Contact problems between pressure switch and
terminal strip X15 of the control module
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