www.cool-icam.com
© 2001 TCG. UK Version 1 0301
Page 35
For Macintosh™ Users:
Symptom Problem Solution
I receive an error message when I
am installing the Digital Camera
Driver.
Digital Camera Driver does not
load.
Shut down all other applications and
attempt to re-install the driver, or
download the updated driver from
www.cool-icam.com and install the
updated driver.
"STV0680 Capture" / "WWL
Mac Import" Plug-in file and
"STV0680 Camera Snapshots"
/ "WWL Mac" folder is not found
in the Hard disk after I have
installed the driver.
All the images I have taken do not
appear on the Cool-iCam Plus.
Install the software, restart your Mac, and
finally, connect the Cool-iCam Plus to the
Mac via the USB port, then the plug-in file
and folder will appear in the Hard disk.
The installer for the Digital
Camera Driver requires the Cool-
iCam Plus be connected to the Mac
(via the USB) after the software has
been installed & the Mac restarted.
Insufficient battery power
Upload all images to your Mac as soon as
possible. (please refer to Battery Guidance
section in User’s Manual.)
You have lost power to your Cool-iCam Plus by either:
Removing the battery without
being connected to your Mac
(turned on) via the USB cable.
If you need to change batteries, and retain
the images in your Cool-iCam Plus’s
memory, ensure you are connected to a
Mac which is turned on via the USB cable,
which will then draw power from the Mac
whilst you insert fresh batteries.
I receive a message no image to
download.
LCD display is flashing.
Check all cables connections are secured.
Connection failure
Battery power is too low to continue
taking images.
Upload saved images immediately, then
replace battery.
I cannot run the STV0680
Capture/WWL Mac Import.
Conflict with another camera driver
capture device.
If you have any other camera installed on
your computer, remove the camera and it’s
driver completely from your system to
avoid conflict with another camera or
capture device.
I hear a low "beep" when trying to
take an image.
Insufficient light.
Take your images in better light condition.
I cannot access any PhotoFantasy's
templates.
If you need to change batteries, and
retain the images in your Cool-iCam
Plus’s memory, ensure you are connected
to a Mac which is turned on via the USB
cable, which will then draw power from
the Mac whilst you insert fresh batteries.
This means there is insufficient
power to upload images to your
computer.
No CD in CD-ROM drive.
Put Cool-iCam Plus CD in CD ROM
drive.
Please also refer to the help files & User Guides that accompany the enclosed applications.
For further information and support, please visit our website: http://www.cool-icam.com
MAC
My Cool-iCam Plus LCD displays " ".
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