55
PROBLEM POSSIBLE CAUSE SOLUTION
Metal marks Scraping of metal
utensils on
cooktop surface.
Do not slide metal utensils on
cooktop surface. Use a glass-
ceramic cooktop cleaning crème
to remove the marks. See
"Cleaning" in the "Range Care and
Maintenance" section.
Brown
streaks or
specks
Boilovers are
cooked onto
surface.
Use a blade scraper to remove
soil. See "Cleaning" in the "Range
Care and Maintenance" section.
OVEN PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Strong odor
when using
new oven
Manufacturing
protective
coating on the
oven surfaces.
This is normal with a new range
and will disappear after a few
uses.
Packaging
materials exist.
Double-check that all packaging
has been removed from the
appliance - check around door
sides and inside drawer.
Oven is not
heating
No power to the
range.
Check the circuit breaker or fuse
box to your house. Make sure
there is proper electrical power to
the oven.
Oven control not
turned on.
Make sure the oven temperature
has been selected.
Oven is
taking too
long to cook
All ovens operate
slightly
differently from
each other.
Adjust oven calibration upwards
to make oven cook faster. See
"Setting Oven Temperature
Calibration" in the "Settings"
section.
Food is
overcooked
All ovens operate
slightly
differently from
each other.
Adjust oven calibration
downwards to reduce
overcooking. See "Setting Oven
Temperature Calibration" in the
"Settings" section.