Kangaroo™ Connect Enteral Feeding Pump | 24
Table of Contents
Section 11 — Customer Service
The circuitry of the pump and WCH should not be repaired
or serviced by a customer. Electronic assembly rework by
unauthorized technicians can affect accuracy and void the
product warranty. Certain replacement items, as listed in
Section 13 – Service Part Numbers, are available from the
service centers listed below.
All service personnel must be properly trained and
qualified with operation of the pump and WCH. Improper
service may impair operation of the pump.
Return for Repair
1. Call Customer Service for an Authorized Return
Number and shipping instructions, using the
appropriate phone number below.
2. Only send the item needing repair. If the WCH or WiFi
module is working properly and the pump requires
repair, do not send the WCH or WiFi module with the
pump. Pack the instrument carefully and ship the
insured parcel to your local service center:
United States
Phone: 1-800-448-0190
Canada
Phone: 1-877-664-8926
Outside of U.S. and Canada
Phone: +44-1869-328065
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