Cradlepoint R1900 Series Installation Guide

NOTE: The Verify app includes many of the same instructions with an alternate order. This document
supports the Verify app instructions. Use the Navigation section below to locate the topics most
applicable to troubleshooting your setup issues. For additional setup support, contact a professional
installer or Cradlepoint Support.
Navigation
Click on any of the following links to quickly navigate this document.
Introduction.................................................................................................................................................... 1
Disclaimer ...................................................................................................................................... 1
Intended Audience ......................................................................................................................... 1
Installer Responsibility .................................................................................................................... 2
Limitation of Liability ...................................................................................................................... 2
Professional Installer Network ........................................................................................................ 2
R1900 Series Router Models ........................................................................................................................... 4
Before You Begin ............................................................................................................................................ 4
Location Considerations ................................................................................................................. 4
SIM Card for Wireless Connectivity ................................................................................................. 4
Router Communication and Data Usage ......................................................................................... 4
Required Tools for Setup ................................................................................................................ 5
Setup .............................................................................................................................................................. 5
STEP 1: Check box for contents. ...................................................................................................... 5
STEP 2: Remove the SIM door......................................................................................................... 5
STEP 3: Insert an activated 4FF-sized SIM into the router. .............................................................. 6
STEP 4: Reinstall the SIM door. ....................................................................................................... 6
STEP 5 (OPTIONAL): Connect to an RX30 managed accessory. ........................................................ 7
STEP 6: Attach the antennas. .......................................................................................................... 7
STEP 7: Mount the router. .............................................................................................................. 7
STEP 8 (Optional): Connect the Ethernet cable. .............................................................................. 8
STEP 9: Power up the router. .......................................................................................................... 8
STEP 10: Activate the router through NetCloud Manager. .............................................................. 9
Understanding LEDs .......................................................................................................................................10
Connecting to NetCloud .................................................................................................................................11
Troubleshooting ............................................................................................................................................12
Troubleshooting ............................................................................................................................................12
Help and Support ...........................................................................................................................................12
Resources ......................................................................................................................................................12
Terms of Service ............................................................................................................................................12

Cradlepoint R1900 Series Specifications

General

Category	Network Router
Manufacturer	Cradlepoint
Model	R1900 Series
5G Support	Yes
Wi-Fi	Wi-Fi 6 (802.11ax)
Operating Temperature	-30°C to 70°C
Cellular Technology	5G, LTE
Ethernet Ports	4
Security	VPN, Firewall, Encryption
SIM Slots	2