DVG-N5412SP User’s Manual ADVANCED
D-Link Systems, Inc. 48
Calling Feature Instructions:
Call Hold: The call will be held after the FLASH button is pressed on the phone set. The VoIP Router will
play a hold music (provided by your ITSP or VSP) to the remote end.
Call Transfer: The call will be held after FLASH button is pressed on local phone set (the VoIP Router
plays on-hold music to the remote end). Meanwhile, the local user can dial out another number after the dial
tone is heard. After the handset is on-hooked, the call originally on hold will then be transferred to the new
number regardless the status of the new call. If wrong number is dialed for the new call, press the FLASH
button will switch back to the call on hold. Also, if the local user doesn’t hang up the phone after the new call
is set up, press the FLASH button will switch between the original call and the new call. Please note that the
PBX between phone sets and the VoIP Router must support FLASH features in order to use this function. If
a phone set is connecting directly to the FXS port of the VoIP Router and the FLASH button does not
function, please adjust the settings in “Flash Detect Time” from “Advanced Options” section.
Note: The availability of the above features also depends on your VoIP Service Provider. Please also
check with your service provider for these services..
Examples of establishing a Three-Way call:
1. Phone1 dials to Phone2, Phone2 answers the call.
2. Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call.
3. Phone1 presses Flash to start the conference call.
Or
4. Phone1 dials to Phone2, Phone2 answers the call.
5. Phone1 presses Flash then calls Phone3 (Phone2 is on hold) and Phone3 answers the call.
6. Phone1 presses Flash and dial 3 to start the conference call.
Note: The availability of a Three-Way call also depends on your VoIP network. Please also check with your
service provider for these services.
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