2 | Troubleshooting
Service manual
24
EBLA09~16DA + EDLA09~16DA
Daikin Altherma 3 M
ESIE20-06A – 2021.03
7 If installed, perform a check of the booster heater. See "3.5 Booster
heater"[4129].
Possible cause: Faulty booster heater.
8 Perform a check of the hydro PCB. See "3.12Hydro PCB"[4160].
Possible cause: Faulty hydro PCB.
9 Perform a check of the power supply, connections, wiring,… between the
outdoor unit and domestic hot water tank. See "4.1Electrical circuit"[4284].
Possible cause: Faulty wiring between the outdoor unit and domestic hot
water tank.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.
2.3.19 AH-00 – Tank disinfection function not completed correctly
Trigger Effect Reset
Disinfection setpoint is
NOT reached within
6hours or NOT kept for
the required time.
Unit will NOT stop
operating.
Automatic reset when
disinfection is completed.
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed order.
1 Check when the disinfection is scheduled. Schedule it when there is little
chance that water will be tapped so that the disinfection can finish in time.
Possible cause: Large quantity of hot water has been tapped during/before
disinfection.
2 Check the backup heater settings [2‑00] to [2‑04] and [4‑00]. See "3.21 User
interface"[4266].
Possible causes:
▪ Backup heater is restricted during disinfection,
▪ Backup heater NOT allowed.
3 Check the domestic hot water tank and booster heater related settings. See
"3.21User interface"[4266].
Possible cause: Faulty booster heater settings.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.