6. Troubleshooting
This troubleshooting guide contains solutions to problems which can be carried out by an ordinary
person. The device does not contain user-serviceable parts. Unauthorized modifications to the device will
render the warranty void. Such modifications may result in injuries and material damage. Refer servicing
to instructed or skilled persons. Contact your Highlite International dealer in case the solution is not
described in the table.
The device does not
function at all
● Check if power is switched on and
cables are plugged in
● Return the device to your DAP dealer
The volume is set to minimum
Some radio stations
do not work
Stations are not broadcasting at
this time of the day (time zone)
The maximum number of listeners is
reached
● Reset the device’s parameters to the
default factory settings. See
5.3.8.3. Factory Reset on page 24
● Extend the antenna
● Check if there are electrical devices
that cause interference
Playback stutters
(buffering)
Bandwidth is too low or busy
● Test reception with another station
The device does not
respond to the
remote control
The remote control is outside the
range of the sensor of the infrared
port
● Walk closer to the device or change
the angle at which you point the
remote control to the device. See
5.7. Remote Control on page 26
The batteries in the remote control
are depleted
● Change the batteries of the remote
control
7. Maintenance
Safety Instructions for Maintenance
DANGER
Electric shock caused by dangerous voltage inside
Disconnect power supply before servicing or cleaning.
Preventive Maintenance
Attention
Before use, examine the device visually for any defects.
Make sure that:
● All screws used for installing the device or parts of the device are tightly fastened and are not
corroded.
● There are no deformations on housings, fixations and installation points.
● The power cables are not damaged and do not show any material fatigue.
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