Datalogic Touch TD1100

Regulatory Information
Quick Reference Guide 19
Datalogic ADC Limited Factory Warranty
Warranty Coverage
Datalogic warrants to Customer that Datalogic's products will be free from defects in ma-
terials and workmanship for a period of 5 years from product shipment.
This warranty does not extend to batteries and cables. As consumable items batteries and
cables carry a 90 day warranty from time of purchase for DOA (dead on arrival) defects. In
order to obtain service under this Warranty, Customer must notify Datalogic of the claimed
defect before the expiration of the Warranty period and obtain from Datalogic a return au-
thorization number for return of the product to designated Datalogic service center. If Da-
talogic determines Customer’s claim is valid, Datalogic will repair or replace product
without additional charge for parts and labor. Customer shall be responsible for packaging
and shipping the product to the designated Datalogic service center, with shipping charges
prepaid. Datalogic shall pay for the return of the product to Customer if the shipment is to
a location within the country in which the Datalogic service center is located. Customer
shall be responsible for paying all shipping charges, duties,taxes, and any other charges for
products returned to any other locations.
Datalogic ADC (“Datalogic”) hardware products are warranted against defects in material
and workmanship under normal and proper use. The liability of Datalogic under this war-
ranty is limited to furnishing the labor and parts necessary to remedy any defect covered by
this warranty and restore the product to its normal operating condition. Repair or replace-
ment of product during the warranty does not extend the original warranty term. Products
are sold on the basis of specifications applicable at the time of manufacture and Datalogic
has no obligation to modify or update products once sold.
If Datalogic determines that a product has defects in material or workmanship, Datalogic
shall, at its sole option repair or replace the product without additional charge for parts and
labor, or credit or refund the defective products duly returned to Datalogic. To perform re-
pairs, Datalogic may use new or reconditioned parts, components, subassemblies or prod-
ucts that have been tested as meeting applicable specifications for equivalent new material
and products. Customer will allow Datalogic to scrap all parts removed from the repaired
product. The warranty period shall extend from the date of shipment from Datalogic for
the duration published by Datalogic for the product at the time of purchase (Warranty pe-
riod). Datalogic warrants repaired hardware devices against defects in workmanship and
materials on the repaired assembly for a 90 day period starting from the date of shipment
of the repaired product from Datalogic or until the expiration of the original warranty pe-
riod, whichever is longer. Datalogic does not guarantee, and it is not responsible for, the
maintenance of, damage to, or loss of configurations, data, and applications on the repaired
units and at its sole discretion can return the units in the “factory default” configuration or
with any software or firmware update available at the time of the repair (other than the firm-
ware or software installed during the manufacture of the product). Customer accepts re-
sponsibility to maintain a back up copy of its software and data.
Warranty Claims Process
In order to obtain service under the Factory Warranty, Customer must notify Datalogic of
the claimed defect before the expiration of the applicable Warranty period and obtain from
Datalogic a return authorization number (RMA) for return of the product to a designated
Datalogic service center. If Datalogic determines Customer’s claim is valid, Datalogic will
repair or replace product without additional charge for parts and labor. Customer shall be