What to do if Datalogic DS2400N Barcode Reader doesn't transmit to host?
If your Datalogic Barcode Reader isn't transmitting data to the host, verify the serial cable connection and wiring. Ensure that the serial host settings match the device settings. If you're using a C-BOX 100, make sure the RS485 termination switch is set to OFF.
What to do if Datalogic Barcode Reader transfers incorrect data?
If the data transferred to the host from your Datalogic Barcode Reader is incorrect, corrupted, or incomplete, use the Genius™ program to check the HEADER, TERMINATOR, SEPARATOR, and FILL CHARACTERS values in the DATA FORMAT tab. Also, verify the CODE FIELD LENGTH value and ensure that the COM port parameters are correctly assigned.
Why Datalogic DS2400N is not triggered in serial on line mode?
If your Datalogic Barcode Reader is not triggered in serial on line mode, use the Genius™ program and check if serial on line is enabled as operating mode in the OPERATING MODE tab. Also, verify that the Start – Stop characters are correctly assigned and that the serial trigger source is correctly connected and configured.
How to find serial number of Datalogic DS2400N Barcode Reader?
The serial number of your Datalogic Barcode Reader is printed on a label affixed to the body of the reader. The serial number consists of 9 characters: one letter, 2 numbers, another letter, and then 5 numbers.
What to do if Datalogic DS2400N Barcode Reader EXT TRIGGER LED is not lit?
If the EXT TRIGGER LED on your Datalogic Barcode Reader is not lit when the external trigger activates, verify the sensor connection to the EXT TRIG pins (18 and 19 for the 25-pin connector). Ensure power is supplied to the photo sensor and to EXT TRIG+ (for NPN output), and that EXT TRIG- is grounded (for PNP output). Check for correct polarity, ensuring current flows from EXT TRIG+ to EXT TRIG-. Also, check that the photo sensor LEDs are working correctly and that the sensor/reflector system is aligned.
Why Datalogic DS2400N Barcode Reader EXT TRIGGER LED lit, but nothing happens?
If the EXT TRIGGER LED on your Datalogic Barcode Reader is correctly lit, but no reading results occur, ensure that the software configuration is consistent with the application conditions, such as the operating mode. Check related parameters in the OPERATING MODE tab of the Genius™ program.
What to do if Datalogic DS2400N Barcode Reader always returns Reader Failure Character?
Contact your local Datalogic office, Datalogic Partner, or ARC, because either a Motor or Laser failure has occurred. Make sure to note the exact model and Serial Number of the device.
How to troubleshoot Datalogic Barcode Reader if power on LED is not lit?
If the “Power On”/”Ready” LED on your Datalogic Barcode Reader is not lit, check the following: * Is the power connected? * If using a power adapter (like PG 220), is it connected to a wall outlet? * If using rail power, does the rail have power? * If using C-Box 100, does it have power (check switch and LED)? Measure the voltage either at pin 13 and pin 25 (for a 25-pin connector) or at spring clamp 1 and 2 (for C-BOX 100).
При подключении QLM500 (без внешнего триггера) к сканеру DS2400N-0210 всё работает корректно. Однако при замене на сканер DS2400N-0310 (использован кабель CAB-DS03-S) сканирование не запускается. Параметры в Genius™ установлены такие же, как на 0210.
Basic rules for document reading.
List of related manuals and guides.
Information on Datalogic support and services.
Information on product patents.
Safety precautions for laser operation.
Compliance with general safety standards.
Overview of scanner parts and their functions.
Instructions for connecting the scanner system.
Pin configuration for the C-BOX 100/150.
Guidance on physically installing and orienting the scanner.
Using the X-PRESS interface for setup.
Procedures for automatic barcode learning and parameter optimization.
Installing and configuring the scanner using Genius™ software.
Using test mode to verify scanner performance.
Configuring the scanner via host commands.
Detailed configuration using Genius™ Parameter Explorer.
High-speed scanner interconnection.
Point-to-Point, Pass Through, Master/Slave configurations.
Synchronized, Multidata, and Multiplexer network configurations.
General description and key features of the DS2400N.
Scanner LEDs, X-PRESS interface, and its functions.
Description and setup procedures for the ID-NET interface.
List of available accessories for the DS2400N.
Items included and physical mounting guidelines.
Wiring and pinout details for various interfaces.
Setting up scanner inputs and outputs.
Optimal placement and common system configurations.
Feature for stitching partial reads and important conditions.
Factors affecting linear reading and raster scan details.
Step-Ladder and Picket-Fence scanning techniques.
Model performance specs and reading range diagrams.
Instructions for cleaning the scanner window.
Basic troubleshooting advice and best practices.
Table of common problems and their solutions.
Power, interfaces, light source, and safety class details.
Scan rate, resolution, and reading distance specifications.
LEDs, buttons, symbologies, and configuration modes.
Operating conditions, dimensions, and weight.
General| Type | - |
|---|---|
| Sensor type | Laser |
| Read rate (max) | 1000 reads/s |
| Linear (1D) barcodes supported | Codabar, Code 128, Code 39, Code 93, GS1-128 (UCC/EAN-128), Pharmacode, U.P.C. |
| 2D (matrix & stacked) barcodes supported | Not supported |
| Standard interfaces | RS-232, RS-485 |
| Connectivity technology | Wired |
| Input voltage | 10 - 30 V |
| Power source type | DC |
| Power consumption (typical) | 5 W |
| Certification | IEC |
| Product color | Blue, Yellow |
| Housing material | Aluminum |
| International Protection (IP) code | IP65 |
| Storage temperature (T-T) | -20 - 70 °C |
| Operating temperature (T-T) | 0 - 45 °C |
| Operating relative humidity (H-H) | 0 - 90 % |
Weight and Dimensions| Depth | 34 mm |
|---|---|
| Width | 84 mm |
| Height | 68 mm |
| Weight | 330 g |
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