Why is my Datalogic Barcode Reader not triggering in Serial On Line Mode?
To troubleshoot a Datalogic Barcode Reader that is not triggered in Serial On Line Mode, first, in the Genius™ program, check if serial on line is enabled as the “On Line options” parameter value in the OPERATING MODE folder. Also, verify that the Start-Stop strings are correctly assigned and that the serial trigger source is correctly connected and configured.
How to troubleshoot Datalogic DS6400 when the “Power On” LED is not lit?
If the “Power On” LED is not lit, check the following: 1. Ensure power is connected. 2. If using a power adapter (like PG6000), verify it's connected to an AC source. 3. If using rail power, confirm the rail has power. 4. If using C-BOX 100, check its power switch and LED. 5. Verify if you're using the 25/26-pin connector or the C-BOX 100 spring clamp connectors. 6. Measure voltage at pin 13 and pin 25 (for the 25/26-pin connector) or at spring clamp 1 (for C-BOX 100).
What to do if Datalogic DS6400 Barcode Reader cannot read target barcode?
If your Datalogic Barcode Reader consistently returns 'No Read', verify the reading pulse synchronization with the object. Ensure the barcode is centered in the scan line and test using TEST MODE in Genius™. If issues persist: * Confirm the reading distance is within the allowed range. * Enable various code types (excluding Pharmacode) under the CODE tab and set LENGTH to Variable. * Assess the barcode quality. For further testing, use the provided BARCODE TEST CHART. If operating in PackTrack™ mode, check the coordinate accuracy, especially the Y axis.
How to fix Datalogic DS6400 Barcode Reader when power LED is not lit?
If the “Power On” LED on your Datalogic Barcode Reader is not lit, check the following: 1. Ensure the power is connected. 2. If using an external power supply (like PG6000), verify it's connected to the AC source. 3. For rail power, confirm the rail has power. 4. If using CBX100/CBX500, check its power (switch and LED). Also, verify whether you're using the 25/26-pin connector or the CBX100/CBX500 spring clamp connectors. Measure the voltage at pin 13 and 25 (for 25/26-pin connector) or at the spring clamp Vdc and GND (for CBX100/CBX500).
What to do if my Datalogic Barcode Reader is not transmitting data?
If the Datalogic Barcode Reader is not transmitting data to the host, check the serial cable connection and wiring. When using MAIN RS232 or RS485, ensure the reference ground is connected to proper SGND Main Isolated (GND_ISO), being careful that it differs from GND power ground. If using C-BOX 100, make sure the RS485 termination switch is OFF. Verify that the serial host settings match the serial device settings.
Why is no data appearing on the terminal from my Datalogic Barcode Reader?
If data does not appear on the terminal, enable the DATA COMMUNICATION SETTINGS/MAIN- AUXILIARY PORT\DATA TX parameter in the Genius™ program.
Why is my Datalogic Barcode Reader sending incorrect data?
If data transferred to the host is incorrect, corrupted, or incomplete, use the Genius™ program to check the HEADER, TERMINATOR, SEPARATOR, and FILL CHAR values in the DATA COMMUNICATION SETTINGS/DATA FORMAT folder. Also, check the CODE FIELD LENGTH value and ensure the COM port parameters are correctly assigned.
Why Datalogic Barcode Reader doesn't respond to external signal end?
If the Datalogic Barcode Reader does not respond correctly to the expected external signal end in On Line Mode and Serial On Line Mode, use the Genius™ software configuration program and select the OPERATING MODES folder to check the “Reading Phase Timeout” parameterization.
What to do if data from Datalogic DS6400 do not appear on the terminal?
If data from your Datalogic Barcode Reader do not appear on the terminal, enable the DATA COMMUNICATION SETTINGS/MAIN- AUXILIARY PORT\DATA TX parameter in the Genius™ program.
What to check if Datalogic Barcode Reader is not transmitting to the host?
If your Datalogic Barcode Reader is not transmitting to the host, check the following: * Ensure the serial cable is connected and correctly wired. * If using MAIN RS232 or RS485, verify the reference ground is connected to proper SGND Main Isolated (GND_ISO), ensuring it differs from GND power ground. * If using CBX100/CBX500, confirm the RS485 termination switch is OFF. * Check that serial host settings match the serial device settings.
General| Type | Fixed bar code reader |
|---|---|
| Wavelength | 680 nm |
| Sensor type | Laser |
| Read rate (max) | 1200 reads/s |
| Linear (1D) barcodes supported | Codabar, Code 128, Code 39, Code 93, GS1-128 (UCC/EAN-128), Pharmacode, U.P.C. |
| 2D (matrix & stacked) barcodes supported | Not supported |
| Standard interfaces | RS-232, RS-485 |
| Connectivity technology | Wired |
| Input voltage | 15 - 30 V |
| Power source type | DC |
| Power consumption (typical) | 15 W |
| Certification | IEC, EN, CDRH |
| Product color | Black, Silver |
| LED indicators | Yes |
| Housing material | Aluminum |
| Display technology | LCD |
| International Protection (IP) code | IP64 |
| Storage temperature (T-T) | -20 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 0 - 90 % |
Weight and Dimensions| Depth | 180 mm |
|---|---|
| Width | 113 mm |
| Height | 104.5 mm |
| Weight | 2000 g |
Lists documentation related to DS6400 management.
Details Datalogic's website for technical support and information.
Lists patents covering the product.
Conformance to European Standard EN-60950 for electrical safety.
Information on safe laser usage and classification.
Requirements for power supply units.
Conformance to CE directives.
Compliance with FCC rules for radio interference.
Checklist for installing the DS6400 scanner in a point-to-point setup.
Checklist for installing the DS6400 in a Lonworks Master/Slave network.
Overview of the DS6400 as a high-performance laser scanner with advanced features.
Details the industrial applications and high reading performance of the DS6400.
Explains the different DS6400 models based on optical and base configurations.
Describes models with integrated oscillating mirrors for large reading areas.
Explains the function of the LEDs on the Display and Keypad panel.
Describes the functions accessible via the keypad and display.
Lists the items included in the DS6400 scanner package.
Details how to position and install the scanner using the Step-a-Head feature.
Provides guidance on optimal scanner orientation for reading.
Details how to supply power to the scanner via CBX100/500 terminal pins.
Explains compatibility with RS232, RS485 full-duplex, and RS485 half-duplex.
Specifies supply voltage and power consumption for scanner operation.
Outlines compatibility with RS232, RS485 full-duplex, and RS485 half-duplex.
Explains the use of BT-6000 terminators in Lonworks systems.
Describes using Lonworks for multi-sided or omni-station systems.
Details the M12 4-pin connector for Ethernet models.
Describes the RJ45 connector for older Ethernet models.
Explains the 5-pin connector for DeviceNet models.
Details the 9-pin connector for Profibus models.
Describes connecting DS6400 master and slaves in a local Lonworks network.
Steps to install the Datalogic scanner configuration tool.
Provides guidance for quick scanner setup and configuration.
Explains the software-controlled focus system.
Describes the technology for reconstructing damaged or tilted barcodes.
Details the patented system for assigning codes in omnidirectional reading stations.
Provides reading conditions and requirements for standard applications.
Illustrates conventions for calculating reading distances.
Instructions for cleaning the laser beam output window.
Method for replacing readers and restoring station capacity.
Procedure for restoring system functioning after scanner replacement.
Describes data transmission on main and auxiliary interfaces.
Details integrating DS6400 into an ID-NET™ network using CBX800 Gateway.
Explains integrating DS6400 in networks via auxiliary interface.
Describes integrating DS6400 in networks with non-Lonworks scanners.
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