Why Datalogic DS6400 Barcode Reader does not respond correctly to the external signal end?
If the Datalogic Barcode Reader does not respond correctly to the expected external signal end in On Line Mode or Serial On Line Mode, use the Genius™ software to check the “Reading Phase Timeout” parameterization within the OPERATING MODES folder.
What to do if Datalogic Barcode Reader's “Phase On” LED is lit but there are no reading results?
If the Master’s “Phase On” LED is correctly lit, but you're not getting any reading results, make sure your software configuration aligns with your application conditions. Use the Genius™ software and check the OPERATING MODES folder to verify related parameters.
Why is my Datalogic Barcode Reader not triggered in Serial On Line Mode?
If your Datalogic Barcode Reader is not triggered in Serial On Line Mode, verify in the Genius™ program, within the OPERATING MODE folder, that serial on line is enabled as the “On Line options” parameter value. Also, confirm that the Start-Stop string is correctly assigned and that the serial trigger source is properly connected and configured.
What to check if Datalogic Barcode Reader is not transmitting to the host?
If your Datalogic Barcode Reader is not transmitting to the host, check the following: * Ensure the serial cable is connected and correctly wired. * If using MAIN RS232 or RS485, verify the reference ground is connected to proper SGND Main Isolated (GND_ISO), ensuring it differs from GND power ground. * If using CBX100/CBX500, confirm the RS485 termination switch is OFF. * Check that serial host settings match the serial device settings.
Why are data from Datalogic DS6400 transferred to the host incorrect?
If data transferred from your Datalogic Barcode Reader to the host is incorrect, corrupted, or incomplete, use the Genius™ program to check the following in the DATA COMMUNICATION SETTINGS/DATA FORMAT folder: * HEADER values * TERMINATOR values * SEPARATOR values * FILL CHAR values Also, verify the CODE FIELD LENGTH value and ensure the COM port parameters are correctly assigned.
Why Datalogic DS6400's “Phase On” LED doesn't light up on external trigger?
If the Master’s “Phase On” LED isn't lighting up when the external trigger activates, consider these points: * Confirm whether you're using the 25/26-pin connector or the C-BOX 100 spring clamp connectors. * Check if the sensor is properly connected to the EXT TRIG/PS input. * Ensure power is supplied to the photo sensor. * Verify power is supplied to one of the two EXT TRIG/PS (NPN output). * Check if one of the two EXT TRIG/PS is grounded (PNP output). * Confirm the photo sensor LEDs (if any) are functioning correctly. * Verify the alignment of the sensor/reflector system (if present).
How to troubleshoot a Datalogic Barcode Reader that won't power on?
If the “Power On” LED is not lit on the Datalogic Barcode Reader, check the following: 1. Is power connected? 2. If using a power adapter (like PG6000), is it connected to the wall outlet? 3. If using rail power, does the rail have power? 4. If using C-BOX 100, does it have power (check switch and LED)? Check if you are referring to the 25/26-pin connector or the C-BOX 100 spring clamp connectors. Measure voltage either at pin 13 and pin 25 (for 25/26-pin connector) or at spring clamp 1 (for C-BOX 100).
What to do if my Datalogic Barcode Reader cannot read barcodes?
If the Datalogic Barcode Reader isn't reading the target barcode and always returns 'No Read', check the synchronization of the reading pulse with the object. Ensure the scan line is correctly positioned and the barcode is in the center of the scan line; then run TEST MODE via Genius™ (Operating Modes). Also, verify the reading distance, tilt angle, and that the skew angle is less than 10° (for direct reflection). Enable different code types (except Pharmacode) with LENGTH = Variable in the CODE tab. Check the barcode quality. If unsuccessful, test with the BARCODE TEST CHART included with the product.
What to do if my Datalogic Barcode Reader is not transmitting data?
If the Datalogic Barcode Reader is not transmitting data to the host, check the serial cable connection and wiring. When using MAIN RS232 or RS485, ensure the reference ground is connected to proper SGND Main Isolated (GND_ISO), being careful that it differs from GND power ground. If using C-BOX 100, make sure the RS485 termination switch is OFF. Verify that the serial host settings match the serial device settings.
How to fix Datalogic DS6400 Barcode Reader when power LED is not lit?
If the “Power On” LED on your Datalogic Barcode Reader is not lit, check the following: 1. Ensure the power is connected. 2. If using an external power supply (like PG6000), verify it's connected to the AC source. 3. For rail power, confirm the rail has power. 4. If using CBX100/CBX500, check its power (switch and LED). Also, verify whether you're using the 25/26-pin connector or the CBX100/CBX500 spring clamp connectors. Measure the voltage at pin 13 and 25 (for 25/26-pin connector) or at the spring clamp Vdc and GND (for CBX100/CBX500).
General| Type | Fixed bar code reader |
|---|---|
| Wavelength | 680 nm |
| Sensor type | Laser |
| Read rate (max) | 1200 reads/s |
| Linear (1D) barcodes supported | Codabar, Code 128, Code 39, Code 93, GS1-128 (UCC/EAN-128), Pharmacode, U.P.C. |
| 2D (matrix & stacked) barcodes supported | Not supported |
| Standard interfaces | RS-232, RS-485 |
| Connectivity technology | Wired |
| Input voltage | 15 - 30 V |
| Power source type | DC |
| Power consumption (typical) | 15 W |
| Certification | IEC, EN, CDRH |
| Product color | Black, Silver |
| LED indicators | Yes |
| Housing material | Aluminum |
| Display technology | LCD |
| International Protection (IP) code | IP64 |
| Storage temperature (T-T) | -20 - 70 °C |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 0 - 90 % |
Weight and Dimensions| Depth | 180 mm |
|---|---|
| Width | 113 mm |
| Height | 104.5 mm |
| Weight | 2000 g |
Lists documentation related to DS6400 management.
Details Datalogic's website for technical support and information.
Lists patents covering the product.
Conformance to European Standard EN-60950 for electrical safety.
Information on safe laser usage and classification.
Requirements for power supply units.
Conformance to CE directives.
Compliance with FCC rules for radio interference.
Checklist for installing the DS6400 scanner in a point-to-point setup.
Checklist for installing the DS6400 in a Lonworks Master/Slave network.
Overview of the DS6400 as a high-performance laser scanner with advanced features.
Details the industrial applications and high reading performance of the DS6400.
Explains the different DS6400 models based on optical and base configurations.
Describes models with integrated oscillating mirrors for large reading areas.
Explains the function of the LEDs on the Display and Keypad panel.
Describes the functions accessible via the keypad and display.
Lists the items included in the DS6400 scanner package.
Details how to position and install the scanner using the Step-a-Head feature.
Provides guidance on optimal scanner orientation for reading.
Details how to supply power to the scanner via CBX100/500 terminal pins.
Explains compatibility with RS232, RS485 full-duplex, and RS485 half-duplex.
Specifies supply voltage and power consumption for scanner operation.
Outlines compatibility with RS232, RS485 full-duplex, and RS485 half-duplex.
Explains the use of BT-6000 terminators in Lonworks systems.
Describes using Lonworks for multi-sided or omni-station systems.
Details the M12 4-pin connector for Ethernet models.
Describes the RJ45 connector for older Ethernet models.
Explains the 5-pin connector for DeviceNet models.
Details the 9-pin connector for Profibus models.
Describes connecting DS6400 master and slaves in a local Lonworks network.
Steps to install the Datalogic scanner configuration tool.
Provides guidance for quick scanner setup and configuration.
Explains the software-controlled focus system.
Describes the technology for reconstructing damaged or tilted barcodes.
Details the patented system for assigning codes in omnidirectional reading stations.
Provides reading conditions and requirements for standard applications.
Illustrates conventions for calculating reading distances.
Instructions for cleaning the laser beam output window.
Method for replacing readers and restoring station capacity.
Procedure for restoring system functioning after scanner replacement.
Describes data transmission on main and auxiliary interfaces.
Details integrating DS6400 into an ID-NET™ network using CBX800 Gateway.
Explains integrating DS6400 in networks via auxiliary interface.
Describes integrating DS6400 in networks with non-Lonworks scanners.
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