How to fix ‘RIBBON FAULT’ on Datamax Printer?
If the ‘RIBBON FAULT’ is showing on your Datamax Printer, make sure the ribbon is correctly installed and the printhead is latched. Check the ribbon hubs for anything blocking movement and confirm the ribbon core fits tightly on the Supply Hub. Also, ensure the media isn't slipping under the ribbon, which can happen if the ribbon and media aren't a good match.
What to do if my Datamax H Class prints labels and ribbon but no image?
If labels and ribbon advance normally on your Datamax Printer, but no image is printed, examine the used ribbon. If there is an image, verify the ribbon was loaded correctly with the inked side facing the media. Clean the printhead. You might also try flipping the ribbon roll on the Supply Hub. If there's no image on the used ribbon, the heat setting may be too low, so adjust it in your software or printer's menu. Also, the media and ribbon combination may be incorrect.
Why is my Datamax Label Maker not cutting labels?
If your Datamax Label Maker isn't cutting, there are a couple of potential reasons. First, the cutter cable might not be properly connected to the hinge plate jack. Ensure it is securely connected. Secondly, the cutter might not be enabled in your software or the printer's menu. You should verify your software settings and enable the cutter in the menu.
How to fix incorrect label size on Datamax Label Maker?
If the cut labels from your Datamax Label Maker are not the correct size, the label size may not be correctly set in your software or in the printer’s menu. You should change your software settings and the printer’s label size settings.
What to do if Cutter Fault is displayed on Datamax Label Maker?
If you see a 'Cutter Fault' message on your Datamax Label Maker, it could mean that the cutter cable isn't properly connected. You should connect the cutter cable to the hinge plate jack.
What to do if Datamax Label Maker is unable to capture feedback data?
If your Datamax Label Maker is failing to capture feedback data, consider the following: * Ensure that OPTION FEEDBACK (Host Settings) is enabled. * Verify a bi-directional cable is being used. * Confirm that BI-DIRECTIONAL (Communications) is enabled. * Check that your host device settings match those of the printer and that your software program is set to parse the received data.
General| Print Method | Thermal Transfer/Direct Thermal |
|---|---|
| Interface | Ethernet, Wireless |
| Media Sensor | Reflective |
| Media Types | Labels, Tags |
| Resolution | 203 dpi |
| Media Thickness | 0.002 to 0.01 inches (0.05 to 0.25 mm) |
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