D – Shipping and Storage
INM.XX.X.00 D-1 April, 2018
Delivery and Storage.
Receiving Checklist
Dectron inspects and fully tests each piece of equipment before it ships from the factory; however, the equipment
may suffer damage in transit.
It is highly recommended to thoroughly check for both visible and concealed damage upon the equipment arrival
and before signing the receiving papers:
Visually inspect exterior of the equipment for damages (scratches, dents, missing elements, etc.)
Verify the proper operation of latches and hinges on all access doors
Inspect all coils for damage to the fin surface coating, headers or coil connections
Manually rotate the fan wheel to ensure free movement of the shaft, bearings, and drive
Inspect the fan housings for any foreign objects
Inspect and test all piping for possible shipping damage
Check the tightness of bolts on the fan structure and coils
Inspect fan isolator shipping brackets
Shipping Damage Handling
Dectron ships freight on board (FOB), meaning that the equipment belongs to the customer as soon as the delivery
truck leaves the factory.
Shipping Damage Handling Instructions:
Note the damage in detail on the freight bill and bill of lading.
Take clear photographs of the damaged components, areas, and portions of the equipment.
Obtain a claim form from the carrier, fill it out, and return it promptly. Report all claims of shipping damage to
the carrier immediately and coordinate a carrier inspection if necessary.
Contact Dectron Service Team (see Contact Us above) to notify of the noted damage.
o Have the equipment serial number (8-digit) on hand to provide to Service Team. The serial number
can be found on the equipment’s main label or bill of lading.
o Note: it is the receiver's responsibility to provide reasonable evidence that damage was not incurred
after delivery.
o Do not attempt to repair the equipment without consulting with Dectron Service Team.
Note: Dectron is not responsible for any shipping damage. Should the equipment arrive damaged, follow the
instructions below to resolve the situation. Delivery cannot be refused on the basis of shipping damage.
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