c Reinstall one of the expansion cards.
d Install the system cover.
e Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the tests fail, see Getting Help.
Troubleshooting expansion cards
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.
1 Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
2 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Open the system.
4 Ensure that each expansion card is rmly seated in its connector.
5 Close the system.
6 If the problem is not resolved, turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
7 Open the system.
8 Remove all expansion cards installed in the system.
9 Close the system.
10 Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the tests fail, see Getting Help.
11 For each expansion card you removed in step 8, perform the following steps:
a Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
b Open the system.
c Reinstall one of the expansion cards.
d Close the system.
e Run the appropriate diagnostic test. For more information, see Using System Diagnostics .
If the problem persists, see Getting Help.
Troubleshooting processors
CAUTION
: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
1 Run the appropriate diagnostics test. See Using System Diagnostics for available diagnostic tests.
2 Turn o the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Open the system.
4 Ensure that the processor and heat sink are properly installed.
5 Close the system.
6 Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
If the problem persists, see Getting Help.
104
Troubleshooting your system
To Next Page
Loading...
