Dell B5460dn Mono Laser Printer - Solving Print Problems; Envelope Seals When Printing

Solving print problems
Printing problems
Confidential and other held jobs do not print
Action Yes No
Step 1
a From the printer control panel, open the Held Jobs folder, and then
verify that your print job is listed.
b Resend the print job.
For more information, see “Printing confidential and other held jobs”
on page 76.
Did the jobs print?
The problem is solved. Go to step 2.
Step 2
Do one or more of the following:
• Delete the print job, and then resend it.
• If you are printing PDF files, then generate a new file, and then print
it again.
Did the jobs print?
The problem is solved. Go to step 3.
Step 3
a Increase the printer memory. Do one or more of the following:
• Delete some print jobs.
• Install additional printer memory.
b Resend the print job.
Did the jobs print?
The problem is solved. Contact
technical
support.
Envelope seals when printing
Action Yes No
a Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
b Resend the print job.
Does the envelope seal when printing?
Contact
technical
support.
The problem is solved.
Troubleshooting 197