Troubleshooting Guide 537
Streaks appear on the output
Part or the entire output is black
Action Yes No
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
The task is complete. Go to action 2.
2 If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a
Launch the
Tool Box
, and click
Service Tools
on the
Printer
Maintenance
tab.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
The task is complete. Go to action 3.
3 Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click
Chart Print
on the
Diagnosis
tab.
c
Click
4 Colors Configuration Chart
.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1 Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
The task is complete. Go to action 2.
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