Dell D2719HGF - Addressing Advanced Issues

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Stuck-on Pixels LCD screen has
bright spots
•Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://
www.dell.com/support/monitors.
Brightness
Problems
Picture too dim or
too bright
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls
via OSD.
Safety Related
Issues
Visible signs of
smoke or sparks
• Do not perform any troubleshooting
steps.
•Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on &
off
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
• Reset the monitor to factory settings.
Missing Color Picture missing
color
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
• Check for bent or broken pins in the
video cable connector.
Wrong Color Picture color not
good
• Change the settings of the i-Style
Color in the Color Adjust menu OSD
depending on the application.
• Adjust Red/Green/Blue value under
User Color in Color Adjust menu
OSD.