Dell D2719HGF - Troubleshooting Monitor Issues; Common Monitor Problems and Solutions

24  │  Troub l eshooting
Troubleshooting
WARNING: Before you begin any of the procedures in this section,
fol low the Safety instructions.
The following table contains general information about common monitor problems
you might encounter and the possible solutions:
Common
symptoms
What you
experience
Possible solutions
No Video/Power
LED off
No picture • Ensure that the video cable
connecting the monitor and the
computer is properly connected and
secure.
• Verify that the power outlet is
functioning properly using any other
electrical equipment.
• Ensure that the power button is
pressed fully.
• Ensure that the correct input source is
selected in the
Input Select menu.
No picture or no
brightness
• Increase brightness & contrast
controls via OSD.
• Check for bent or broken pins in the
video cable connector.
• Ensure that the correct input source is
selected in the
Input Select menu.
Missing Pixels LCD screen has
spots
•Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://
www.dell.com/support/monitors.