Dell HBA355e - Page 5

Chapter 9: Getting help...............................................................................................................43
Recycling or End-of-Life service information.............................................................................................................43
Contacting Dell...................................................................................................................................................................43
Receiving automated support with SupportAssist ...................................................................................................43
Chapter 10: Troubleshooting....................................................................................................... 45
Known issues......................................................................................................................................................................45
VendorID and ProductID for external tape drives............................................................................................... 45
VendorID and ProductID for internal tape drives................................................................................................ 45
System reserved partition after Windows installation........................................................................................45
Device settings in HII shows PCIe slot information ........................................................................................... 45
Intermittent RSODs appears when a faulty drive is connected to HBA .......................................................45
Selecting drive for operating system installation in legacy mode....................................................................46
Adapter configuration change message................................................................................................................ 46
Incompatible firmware image when incorrect payload is used......................................................................... 46
Additional disks displayed in the command line interface..................................................................................46
Intended branding information of the Dell HBA350i Adapter not displayed ................................................ 46
Firmware upgrade or downgrade from DUP is not supported on Ubuntu.....................................................47
Chapter 11: Documentation resources..........................................................................................48
Contents
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