82 Troubleshooting Tools
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT — The computer
failed to complete the boot routine three consecutive times for the same error (see
"Contacting Dell" on page 181 for assistance).
CMOS CHECKSUM ERROR — Possible motherboard failure or RTC battery low.
Replace battery. See "Replacing the Battery" on page 145 or see "Contacting Dell"
on page 181 for assistance.
CPU FAN FAILURE — CPU fan failure. Replace CPU fan. See "Removing the
Processor Fan/Heat Sink Assembly" on page 150.
DISKETTE DRIVE 0 SEEK FAILURE — A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections or see "Contacting Dell" on page 181 for assistance.
DISKETTE READ FAILURE — The floppy disk may be defective or a cable may be
loose. Replace floppy disk/check for loose cable connection.
HARD-DISK DRIVE FAILURE — Possible hard disk drive failure during HDD
POST. Check cables /swap hard disks or see "Contacting Dell" on page 181 for
assistance.
HARD-DISK DRIVE READ FAILURE — Possible HDD failure during HDD boot test
(see "Contacting Dell" on page 181 for assistance).
KEYBOARD FAILURE — Keyboard failure or keyboard cable loose (see "Keyboard
Problems" on page 63).
book.book Page 82 Monday, December 10, 2007 3:12 PM
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