Troubleshooting │ 63
Common
Symptoms
Possible Solutions
Missing color
•
Perform monitor self-test feature check.
•
Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
•
Check for bent or broken pins in the video cable
connector.
Wrong color
•
Try different Preset Modes in Color settings OSD.
Adjust R/G/B value in Custom Color in Color settings
OSD.
•
Change the Input Color Format to RGB or YCbCr in
the Color settings OSD.
•
Run the built-in diagnostics.
Image retention from
a static image left
on the monitor for a
long period of time
•
Set the screen to turn off after a few minutes of screen
idle time. These can be adjusted in Windows Power
Options or Mac Energy Saver setting.
•
Alternatively, use a dynamically changing screensaver.
Video ghosting or
overshooting
•
Change the Response Time in the Display OSD to
Normal, Fast or Extreme depending on your application
and usage.
To Next Page
Loading...
