64 │ Troubleshooting
Product-specific problems
Specific
Symptoms
Possible Solutions
Screen image is too
small
•
Check the Aspect Ratio setting in the Display settings
OSD.
•
Reset the monitor to factory settings (Factory Reset).
Cannot adjust the
monitor with the
buttons on the
bottom of the panel
•
Turn off the monitor, unplug the power cord, plug it back,
and then turn on the monitor.
•
Check if the OSD menu is locked. If yes, press and hold
the menu button for six seconds to unlock.
No input signal
when user controls
are pressed
•
Check the signal source. Ensure that the computer is not
in standby or sleep mode by moving the mouse or pressing
any key on the keyboard.
•
Check if the video cable is plugged in properly. Disconnect
and reconnect the video cable if necessary.
•
Reset the computer or video player.
The picture does
not fill the entire
screen
•
Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
•
Run the built-in diagnostics.
To Next Page
Loading...
