Why isn’t a charger included?
Your tracker is charged by USB and can be plugged directly
into any USB socket on a computer, phone/tablet charger or
power bank. This does away with the need for a special
charger and messy cables. For the correct way to charge your
tracker, refer to section 3 on page 2 of this Quick Start Guide.
Why won’t my tracker charge?
The most common problems are a) the wrong end of the
tracker body has been inserted into the USB socket and b) the
4 gold coloured charging strips on the tracker are not facing
the 4 charging contacts inside the USB socket. Refer to
section 3 on page 2 of this Quick Start Guide.
PAIRING
Why can’t I pair my tracker?
1. Make sure that your phone/tablet meets the minimum
requirements of Apple iOS 7.1 or above (iPhone 4s or above,
iPad 3 or above, iPod Touch 5 or above), Android 4.5 or above,
Bluetooth Version 4.0 or above.
2. Make sure your phone/tablet has Bluetooth switched on.
3. Whilst searching for your tracker during set up within the
app, ensure that your tracker’s display is on and close to your
phone/tablet.
If you are still unable to pair your tracker to your phone/tablet
within the VeryFitPro app then please do the following exactly
as instructed:
1. Switch off your phone/tablet and restart it.
2. Ensure your phone/tablet’s Bluetooth is switched on.
13
FAQ - CHARGING
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