Fault# Description Customer Action
SLOW_DRAIN_
ERROR
Water level has not reached
empty level when draining for 5
minutes
Check water drain
Check drain valve
Check drain valve relay
Check pressure sensor
INVALID_FILL Fill type specied does not match
available types
Contact software
engineering. Indicative of
software bug or processor
malfunction
DOOR_SHUT_NOT_
LOCKED
Unable to lock door when starting
washer cycle. Unable to keep
door locked when running a cycle
Check door lock motor
Check door lock relay
Check thermoactuators
INCOMPATIBLE_
SPIN_SPEED
Spin type specied does not
match available types
Potential model mismatch
between control board
and graphics board, reset
machine.
THERMAL_LOCK_
FAIL
Unable to hold the door locked
when testing between stages
Check thermoactuators
PORT_ EXP_ I2C _
ADDR
Could not nd the expected port
expander with the proper address
congured
Check I2C connections
Check Relay Board model
connectors P6
INJECTION_ERROR Improper injection or injection
times
Check cycle parameters
INVALID_PARAM Invalid parameter received from
Graphics board
Check model parameters
VFD_RESET_FAIL Failed to reset the VFD Check VFD
VFD speed is outside of 10%
window of commanded speed
Check VFD
E_STOP Emergency Stop button
depressed
Check E-stop button
50
Part # 8533-110-001 11/20
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