3 Troubleshooting
ECO 9099 SOP05-5090F Rev.00 Effective Date: 12/20/18 Page 56 of 58
Instrument is performing an active
task and cannot start another task in
parallel.
•
Wait for a few minutes for active task to finish
and try again
•
If still not cleared, reboot the analyzer,
MAIN
OPERATIONS MENU>>>INSTRUMENT
SETTINGS>>>SYSTEM>>>REBOOT
The solenoids overheated or are
improperly connected. The solenoid
valve have thermal fuses that reset.
•
Turn power off for 1 hour to cool.
•
Check room temperature within specified limits of
15
o
C to 32
o
C
•
Ensure all pinch valves properly connected.
If the analyzer displays multiple
arrows up or down instead of the
sample results, the concentration of
the sample is outside of the
measurement range
•
For urine sample, arrows up instead of the K+-
result indicate that further dilution is necessary
(see chapter 3.3.4: “Urine samples”).
•
Check for Proper sample preparation (see
chapter 3).
•
Check for small air bubbles in the sample after
aspiration into the sample chamber.
•
Check for proper aspiration of standard A.
Indicates if measured value is above
or below expected values for
temperature, cal values, or sample
values
• Temperature sensor is in the sample sensor. Verify
sample sensor plugged in securely
• Check room temperature within specified limits of
15
o
C to 32
o
C.
• Check temperature test MAIN OPERATIONS
MENU>>>DIAGNOSTICS>>>CHECK
TEMPERATURE
• If temperature is not within 1 to 2 degrees of room
temperature, replace sample sensor.
• If new sample sensor does not fix the error, replace
Error
Bad connection between display,
CPU and interface PC
•
Check the flex ribbon connectors between
Display, CPU and interface PC.
•
Restart the unit and ensure pump turns on at
power cycle.
•
Contact support if problem persists
Old electrode that are drifting.
Sample STD-A readings where not
close to STD-A reading during
•
Check the STD-A mV for sample and calibration
•
Re-calibrate the instrument
•
Change the electrode
Flash memory storage malfunctioned
•
Contact support to get CPU replacement
Or Invalid Data
Data loss during communication
between interface PC and CPU
board.
•
Check the flex ribbon connectors between
Display, CPU and interface PC.
•
Restart the unit and ensure pump turns on at
power cycle.
•
Contact support if problem persists
Or No Error
display/print/analyze
•
Check if data is saved properly after each
sample analysis
•
Check input range and date range
•
Try to search data remotely using remote
Fluid pack is missing or not installed
properly
•
Ensure pack is installed and inserted all the way
in connecting to manifold
•
Check fluid pack sensor under diagnostic menu
Instrument was not calibrated before
running sample
•
Calibrate the instrument
•
Ensure current electrode configuration is marked
To Next Page
Loading...
