Diamond SmartLyte Plus - Page 57

3 Troubleshooting
ECO 9099 SOP05-5090F Rev.00 Effective Date: 12/20/18 Page 57 of 58
RFID Missing
RFID tag was not found in the
installed pack
• Ensure you are using an authorized valid pack
supplied by the manufacturer
• Check RFID under diagnostics
• Ensure RFID PCB is present and securely
connected
Too High
Too Low
Value outside reportable range
• Run control sample to ensure instrument is
reporting values in reportable range
• Try running sample again
Valve Error
Valve overheated
• Power off the instrument for about 10 minutes
and try again
• Check valve connectors are securely connected
to valve board
Air in Sample
Air was detected during sample
aspiration
• Please load sample when prompted to. Pre-
loading sample may cause this issue
• Check sample volume
• Check fluid is flowing and there are no clogs
specially if whole blood samples were analyzed
• Check sample sensor under diagnostic menu
Air in STD-AB
Air was detected during STD-B and
STD-C aspiration
• Execute Prime All after installing new pack
• Ensure pack installed properly
• Check pack volume
• Check tubing for fluid flow
Air in STD-AC
Air was detected during STD-A and
STD-C aspiration
• Execute Prime All after installing new pack
• Ensure pack installed properly
• Check pack volume
• Check tubing for fluid flow