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Dimplex RLG20BR - User Manual

Dimplex RLG20BR
18 pages
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Service Manual
Model
RLG20
RLG20BR
RLG20FC
RLG25
RLG25BR
RLG25FC
Part Number
6909740159
6909740400
6909740500
6909760159
6909760200
6909760300
7400950000R01
IMPORTANT SAFETY INFORMATION: Always read this manual rst before attempting to service this log grate. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.

Table of Contents

Questions and Answers

  • T
    Theresa GarciaAug 21, 2025
    Why does the circuit breaker trip when I turn on my Dimplex RLG20BR?
    • T
      Thomas WilliamsAug 21, 2025
      If the circuit breaker trips or the fuse blows when you turn on your Dimplex Indoor Fireplace, it could be due to a short in the unit's wiring. You should trace the wiring to identify and correct any shorts. Alternatively, the issue might be that the current rating of the circuit breaker or fuse is insufficient because additional appliances are drawing too much power. Try plugging the fireplace into another outlet or installing it on a dedicated 15 amp circuit.
  • E
    Erica HuntSep 3, 2025
    What to do if my Dimplex RLG20BR Indoor Fireplace heater is not turning off?
    • D
      David YuSep 3, 2025
      If the heater on your Dimplex Indoor Fireplace is not turning off, refer to the operation section for guidance on proper usage. If the problem persists, the main control board may be defective and require replacement.
  • K
    Kathy AndersonSep 1, 2025
    Why is my Dimplex Indoor Fireplace making excessive noise when the heater is on?
    • B
      Brittany FoxSep 1, 2025
      If you experience excessive noise when the heater is on in your Dimplex Indoor Fireplace, it could be due to a dirty heater assembly. Ensure that the exterior intake louvers and log grate cavity are free of dirt and dust. If the noise persists, the heater assembly may be defective and require replacement.
  • J
    Jonathan PerezAug 31, 2025
    Why does the heater fan in my Dimplex RLG20BR Indoor Fireplace run continuously?
    • C
      Crystal BakerAug 31, 2025
      If your Dimplex Indoor Fireplace heater fan runs continuously, it might be due to loose wiring within the unit, so you should trace the wiring to check. It could also be a sign of a defective heater assembly, which would then need to be replaced.
  • R
    Richard RichardsonAug 29, 2025
    Why is the fan on my Dimplex RLG20BR Indoor Fireplace running but there is no heat?
    • E
      Eric MartinezAug 29, 2025
      If your Dimplex Indoor Fireplace heater fan turns on but doesn't produce heat, refer to the operation section for guidance on proper usage. Also, check the wiring within the unit for any loose connections. If the wiring is secure and the issue persists, the heater assembly may be defective and require replacement.
  • J
    James ThomasAug 27, 2025
    Why does my Dimplex Indoor Fireplace heater emit an odor?
    • J
      johnsonbarbaraAug 27, 2025
      If your Dimplex Indoor Fireplace heater emits an odor, it is normal for a brief period when initially turned on. This occurs as the heater burns off dust accumulated during manufacturing or operation. If the odor persists or seems unusual, the heater assembly may be defective and require replacement.
  • V
    Vicki KnappAug 27, 2025
    What to do if my Dimplex Indoor Fireplace heater turns off after a few minutes?
    • L
      Lindsey WalshAug 27, 2025
      If your Dimplex Indoor Fireplace heater turns off after a few minutes, it might be due to a buildup of dirt or dust in the heater assembly. Make sure that the exterior intake louvers and the log grate cavity are free of dirt and dust. Alternatively, the heater assembly may be defective and require replacement.
  • P
    Philip ClarkeAug 25, 2025
    Why is the power cord of my Dimplex RLG20BR getting warm?
    • C
      Courtney WhiteAug 25, 2025
      A slight warmth in the power cord of your Dimplex Indoor Fireplace is normal when the heater is on. However, if the cord gets hot to the touch, you should replace it immediately as it indicates a defective power cord.
  • R
    Robert LeeAug 23, 2025
    How to stop my lights from dimming when my Dimplex RLG20BR is on?
    • A
      Ashlee JamesAug 23, 2025
      If the lights in the room dim when your Dimplex Indoor Fireplace is on, it means the unit is drawing close to the circuit's current rating. To resolve this, move the fireplace to another outlet or install it on a dedicated 15 amp circuit.

Summary

Maintenance

General Maintenance

Battery Replacement

Wiring Diagrams

RLG20 Wiring Diagram

Electrical wiring schematic for the RLG20 model.

RLG25 Wiring Diagram

Electrical wiring schematic for the RLG25 model.

Wiring Diagrams (Continued)

RLG20 BR;FC Wiring Diagram

Electrical wiring schematic for RLG20BR/FC models.

RLG25 BR;FC Wiring Diagram

Back Log Replacement

Log Set Replacement

Flame LED Strip Replacement

Back Light Assembly Replacement

Main Control Board Replacement

Power Supply Replacement

IR Key Board Replacement

Power Cord Replacement

Flicker Motor Replacement

Heater Assembly Replacement

Troubleshooting Guide

Dimplex RLG20BR Specifications

General IconGeneral
BrandDimplex
ModelRLG20BR
CategoryIndoor Fireplace
LanguageEnglish

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